Email managers have a lot at stake. After all, the volume of global electronic messages sent via email dwarfs all other forms of electronic communication, including social networking. Since the inception of electronic mail, which, according to some Internet historians, can be traced to a small mainframe app called ‘MAILBOX’ from the mid-1960s, human-to-human messages have been created, transmitted and stored in electronic format. But early email administrators could hardly have envisioned the complexity of current email infrastructure and the concomitant maze of technical, security, business and regulatory challenges.Related: Iron Mountain wins email archiving testHere are five common mistakes made by email managers, and how to avoid them by developing and implementing your own action plan. Mistake 1: Pigeonholing email as just an IT functionBusiness managers know they have a working mail server and trusted individuals to maintain it. Box checked — or is it? The mail administrator on the IT side is charged with keeping the mail server operational, performing backups, patching servers, supporting users and all the other technical and security details that attach to mail server administration.But these functions represent just one of the many elements necessary to achieve fully effective email management.Corporate espionage is on the… Read full this story
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